So, I have never used the invalid membership that I've been wrongfully charged for. This was a day or so after I went in person to see the staff at AF. Before I could look into it further, I was injured and not been able to exercise. I believed they were wrong, but I was not sure what else I could do at that moment. Upon realizing this, I went in in person and told the staff the contract was void based on the incorrect dates and I wanted it torn up, The AF staff lied to my face saying those were not the dates of the term of the contract. He agreement that was presented to me at the AF Abilene, Tx was void due to the wrong dates written as the term of the agreement. So I have a witness as well so I really hope this gets fixed and that money goes back into my account This is theft on my account that they stole money from and there should be no mistakes when my friend was standing right there when my membership was canceled in January. Correct it or I will take this up to corporate every single day and take it around the world and it's not about the money. If my account is canceled already, why is there money being taken out of my account? This needs to be corrected and I don't want to hear about 7 to 10 business days for their mistakes. On February 4th they took 32 dollar's out of my account that was canceled already. I said no problem so he put it in to be canceled in January. He said whatever comes out in January will still come out. I called in January to cancel my membership so the guy said sure no problem because the contract was up. We wish you the very best in your fitness journey.įirst and foremost, I'd like to file a complaint against anytime fitness in Lebanon, Ohio on Genntown Dr. We hope you had a great experience at the Club and that we have contributed to some extent in you achieving your fitness goals. Thank you, The very next day I received another email: We are sorry that you have left our family. The prorated amount for the unused term of your membership in the amount of $26.39 has been refunded back to your account. As such your membership is cancelled with immediate effect. Using the gym solely for the bathroom, shower, or any other non-workout activities can have a negative impact on members using the gym as intended and therefore is prohibited. Our gyms are intended to be a place where members workout and only members using the gym as intended may utilize gym facilities. Then when they moved to their new location I received this email on Feb 22nd It is learnt and observed that you have been utilizing our clubs only for the shower facilities. I was honest from the start about my intentions of facility usage, and the Membership application information included Address - Mobile Living, which I still have. Having suggestions from friends living the lifestyle, and various utuber channels I decided to get a 6 month Membership Plan at Anytime Fitness Langford. I arrived on the Island from Alberta in Oct 2022 for health reasons wanting to escape the -35 temps of winter, and of course some fishing. Not Impressed! A word of caution for those living in a van/camper and using the 3 facilities for showering of Anytime Fitness in the Victoria area of Vancouver Island. I have used this gym for YEARS and in multiple states and I cannot believe this is how someone is treated especially when I did try to reach out and never heard back. You guys used to be my gym of choice but when I am able to got some personal time for myself I will NEVER join again with Anytime Fitness and I will STOP recommending this gym. Whoever I spoke to said they have no leeway and I was responsible for the full amount. I have been a member for several years and simply do not have time at this stage of my life. I do not understand why they kept adding months to my account AFTER it did not go through and i was NOT LONGER under contract. I am now being charged 3 months of alleged backpay even though my contract had ended SEVERAL years ago and I was supposed to be on a month to month basis. I was closing my bank account where the payments were being made and I did not want to have anything negative with the account. I tried to cancel a membership back at the beginning of the year and never received a response.
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